Just email us at firstname.lastname@example.org with any questions you might have that aren’t addressed in the FAQ.
You can cancel your subscription at any time. Cancel in your accounting settings under the subscription tap or email us at email@example.com to cancel for ya.
You can update your credit card info through your account settings here: http://www.theworkofthepeople.com/account.
You can change your current password in your account settings. If your forgot you password, you can retrieve a temporary password here: http://www.theworkofthepeople.com/account.
We no longer sell prepaid credits, we only offer subscriptions. If you’re looking to just use one film, the best way to do that is to get the $25 monthly download subscription that comes with 10 videos downloads. You can download the videos and then cancel your subscription :)
Your downloads are stored in your account settings to the right under the “Download History" tab. Your films are stored for the life of your account and can be re-downloaded at any time.
Our films are compressed and delivered in a zip file. Once you have downloaded a file, simply double click on the file and your computer should automatically "unzip" the file. If not, you may need the free Stuffit Expander or WinZip.
The running time of each video is listed to the right of the video’s title under the download button.
Most of our newer films are 1920×1080 High Definition, a bunch of them are 1280x720, and a few of the older pieces are 720x480. Our newer films are in the MPEG 4 file format and the rest are in the MPEG-1 format.
To save a film to consider later, just click on the heart icon under each film preview to save to you "Favorites" tabs viewable in account settings.
If you’d like to reach out and connect with any of the folks we have filmed with please contact them directly through their social platforms.
// TWOTP Video License // The Work of the People video license is included with active GROUP subscriptions and allows for presenting films in virtually any group setting - whether in person or online - such as church services, conferences, small groups, schools, universities, across institutions, dinner parties, and of course rodeos.
The video license is not included in the PERSONAL subscription tier. Streaming films to groups is prohibited for PERSONAL subscribers and is for personal viewing only :)
// Streaming Services/Programs Live to Facebook, YouTube, Instagram, Etc // If you are streaming your service, meeting, or presentation to social media platforms like Facebook, YouTube, or Instagram, etc., and you have a video license through an active TWOTP GROUP subscription, you may include most TWOTP videos in your services/programs broadcasted live to social media platforms...with just a few caveats. Read on :)
A few (hardly any) films in the library are NOT APPROVED for social media due to music license restrictions. Films that are restricted from social media platforms have this notice in the film description, "NOT STREAMABLE FOR YOUTUBE OR OTHER SOCIAL MEDIA PLATFORMS."
WE RECOMMEND test streaming videos to your social media platforms before broadcasting to confirm there are no music licensing issues. The licensing algorithms on the platforms aren't flawless and it's possible to encounter a "licensing hiccup" (my tech language) even with a music license. However, often when music from a video is flagged, it's just a notice stating that you cannot monetize the video. In that case there would be no restrictions on streaming the video and no need to contact the platform with license information. In the event a video is flagged and restricts viewing for some reason, you would need to inform the platform you have a music license through The Work of the People. All should be well, but I'd hate for there to be a "flawed glitch" that effected the presentation of a live service. (Yikes!) That's why we recommend , just to be sure, adding social media stream testing to your process :)
// Uploading/Archiving Recorded Live Services/Programs // If you have an ACTIVE GROUP subscription you may upload/post your service/program that includes a TWOTP video to whatever platform you use to post/archive your services and programs for your communities to watch on demand at a later date. If posting to a social media site, as we stated in the previous section, we recommend testing the video to confrim there are no audio licensing glitches with the platform.
// Uploading individual Videos to Social Media Platforms // Individual videos CANNOT BE UPLOADED by themselves to any social media platforms, e.g., Facebook, YouTube, Instagram, etc. Videos can only be edited and included into your service or presentation and then uploaded to another platform. See above for more info on streaming/uploading programs. If you want to share a video with your community or to social media we built the Stream Share feature for that purpose.
// How to Share Videos with Others Online - STREAM SHARE // Stream Share is our feature that allows you to share our films online anywhere with anyone. Stream Share film links are activated and scheduled for a set period of time. Viewers simply enter their email to watch the film or film series you share. There is also a discussion feature that allows you to curate online conversations around topics in the films. Learn more about Stream Share HERE.
// MONETIZING TWOTP FILMS // TWOTP videos cannot be included in any programing that is monetized. Email firstname.lastname@example.org to inquire about licensing TWOTP content for special projects.
The Work of the People collects email addresses for account functionality, and to provide access to tools like Stream Share. We never sell email address or engage in funnel marketing. You may receive system emails for utilities like resetting your password, or update messages. Members are also added to our periodic newsletter, which you can opt out of if desired. For Stream Share we collect email addresses to verify users' identities and to provide a way for our author's to connect.
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